Home> Services> Membership Q and A

FAQ about Membership
We strive to offer our visitors the most accurate and useful information to aid them in education about restoring their own credit. This site (carreonandassociates.com) does not offer you any legal advice and purchasing access to our credit education provides you with self help tools only, such as credit and collection articles, sample letters for creditors, collection agencies and credit bureaus, ebooks, legal research center, tips and a discussion forum. It is important that you, as a potential buyer, understand this service. It is not a credit repair service wherein we work on your credit for you. It is made up of self help educational tools.

Please use discretion when visiting other sites that may be linked to this one, as we cannot guarantee the accuracy of external links from this site. Anyone who becomes a member of this site and is found to be promoting, advertising or referring to external links offering other services will be banned. No solicitation what so ever is allowed and that includes spamming Members via the discussion board.

This page is designed to answer any questions you may have about what our service offers.

What does your Self-Help Service offer
Do you offer phone support
Do you help me repair my credit
Do you guarantee fax and phone numbers for the CRA
Why can't I email you questions about credit repair
Will you help me deal with collection agencies or creditors
Where do you get your information
Do you give refunds for the eBook Membership
Can I ask you for legal advice
Why should I trust CarreonandAssociates
Site Membership Notice
What exactly does lifetime membership mean?
If I have questions about your service can I contact you

What does your Self-Help Service offer (back to top)
There are many companies on the Internet that will restore your credit for you for a fee but there are very few that provide quality education for those who want to save money and repair their own credit. We deeply believe that every consumer has a right to repair inaccurate, outdated or incomplete credit information, and unfortunately, this is often a very lengthy, confusing task. The misconception that the credit bureaus, creditors and collection agencies can help you, falls short. You are on your own if you want to take charge of your credit and maximize it to its highest. That is where we come in. With years in the field of credit and collections we parlay a credit experts' knowledge into a self help online ebook and educational tools for a one time fee that allows consumers to garner helpful information to fix their own credit or settle collection debts. You can see all the details of the self help service here.

Do you offer phone support (back to top)
Our site is managed and maintained by a small staff. The site was designed to educate consumers and give them access to additional information that otherwise may not be available to them. We do not offer a credit repair service but rather provide information and education. We are not a credit repair company and do not engage in "restoring credit". Our service is designed to aid you in fixing your own credit and learning about collection agency issues, creditor issues and credit repair by referring you to reputable resources. Since our site is managed by a small staff we cannot offer phone support. We do however offer email support to our visitors for any site issues. It is not to be used to ask credit repair questions. The service is an online educational aid. If you are looking for credit repair advice or full service credit repair services please see our Full Service Credit Repair offered through Lexington Law Firm>

Do you help me repair my credit (back to top)
No. This service is an educational tool only. We do not operate as a credit repair company and do not engage in credit repair services. We only offer educational material relating to credit repair and debt negotiations along with offers to third parties that will provide such a service. We do not operate as a credit repair company because we do not engage in helping you. You are purchasing a digital product.

Do you guarantee fax and phone numbers for the CRA (back to top)
We have no control over how often the credit bureaus change their phone, fax and addresses. We cannot guarantee that the information they provide one month will be accurate the next. What we do guarantee is that we work diligently to find you accurate resources and help you save time by listing those resources. We recommend strongly to anyone using a credit bureau address or fax number that you confirm first that it is still current before you send any personal information at all.

Why can't I email you questions about credit repair (back to top)
Because we only provide education, we cannot engage in assisting you to repair your credit. We do however, offer a third party credit repair service and debt negotiation service that you can use if you desire. Since we are not a credit services company we cannot assist you in credit repair. We are a financial education company that has put together the best - most reputable services regarding credit and debt, in one central location.

Will you help me deal with collection agencies or creditors (back to top)
No. Again, our information is available to you to help you understand credit and collection issues but we will not engage in negotiating your debts or attempting to validate them with a collection agency. Part of our experts' ebook does supply you with sample collection letters and articles about collection issues but you are to take that information and use it as you see fit. We always recommend that everyone use caution and common sense when dealing with collection agencies. If you have the need to reduce your monthly debt we offer a link to a debt management partner who can help you. If you need help negotiating payoffs with a creditor or collection agency, we offer a service through a partner for that as well. We also recommend that you be fair when dealing with collection agencies concerning issues of validation of debt. If you owe a debt and you are sure of that then fairness is a good plan however if you have debts that are not validated and you feel are unfairly ruining your credit then you should use all laws available to you to rectify it.

Where do you get your information (back to top)
Our information, articles, letters and tools come from over 30 years of credit related experience by our small staff and some outside sources. We utilize a credit expert who has a vast education in collection agency issues, credit bureau issues and debt negotiation tactics. Our credit experts' web site is www.KristiFeathers.com and you can learn more about her there. We also utilize some third party educators along with information from the Federal Trade Commission and consumer advocate groups. Since we subscribe to many credit issue publications, we often get immediate access to changes in the laws and new information for consumers. Our small staff spends a great deal of time researching credit issues, talking to experts and writing articles. We aggregate resources, products and services to offer them in one central place, our site. We are an Internet portal offering information and education. All articles and pages contained within this site are thought to be accurate at the time of creation however laws change so you need to be diligent in checking your own state laws. All articles within this website are the opinions only of the author(s).

Do you give refunds for the Membership (back to top)
We will refund any valid issue on an order, however, since the service gives you instant access to the book, sample letters and education we do not generally offer a refund. This is why we tell you everything there is to know about what you may be purchasing before you purchase it. We disclose exactly what you are getting for the one time fee. Please see our disclaimer for more about this sites rules.

Can I ask you for legal advice (back to top)
No. We are not a law firm and if you need legal advice you can use our attorney service powered by Lawinfo.com>

Why should I trust CarreonandAssociates (back to top)
The Internet is filled with false credit and debt information from people wanting only to make a buck. We found that there was really no where to go online to find sound information about deep credit issues so we formed a reliable financial marketing company that offers only the best services available from responsible partners. We pride ourselves on our honesty and integrity. We have been in business since 1993 and have been online since 1995. We have a great reputation and only post real testimonials from our Members. We believe that we offer the highest quality in self help tools bar none. Our information is well organized, well researched and vast. We offer more credit related tools than any other self help site. You can also do a search in any search engine and see if you can find bad press about us, there is none. Our Members are very happy and we have saved hundreds of them thousands of dollars by providing accurate helpful consumer information. Our Members save money by using our resources to educate themselves. We don't believe you will find a better deal for self help credit repair especially for the price. We have never received any complaints from any federal agency and we have never had an unresolved issue with a customer. Any customer who purchased our education material and requested a valid refund has been honored. Our business is to provide consumers with education and information relating to credit and debt. We are stringent on whom we partner with and we do not endorse unreliable services by any company claiming to get you out of debt or help you with your credit unless they are reputable.

Site Membership Notice (back to top)
By viewing our ebook and member site you agree that we offer no warranties of how you may use the book or the educational material nor do we offer any legal, tax or financial advice to any visitors of this site or purchasers of the ebook site. You repair your credit at your own discretion and are to use the Member site as intended: for education. The Member site offers only education and articles. No credit repair is provided for anyone. The book is for educational and informational purposes only. By entering the member site, you agree. We reserve the right to withdraw username and passwords or block your IP address on individuals who may abuse the membership or try to gain access after a refund has occurred. The ebook offers only legal and ethical credit rebuilding tips so if you are looking for fraudulent credit repair information- do not order! Lifetime membership means as long as we offer the product and or remain in business online and you are responsible for keeping your username and password written down in a safe place. Membership will last a lifetime as long as you retain your username and password. If you do not, and the order is old, we cannot guarantee that we will find that order because all orders are processed outside of our site and we do not retain those records. We are only able to look up orders for 6-9 months and then they are no longer available. Please keep your username and password in a safe place or keep several copies. If you do not and we cannot locate an older order, then you will have to purchase again however we will gladly provide you with copies of username and password anytime for as long as it remains on file through our payment processors which currently are PayPal and Clickbank.

What exactly does lifetime membership mean? (back to top)
It means that you will have access to our member site for as long as you are able to hold on to your user name and password or for as long as we can locate an order record from you. As years pass, you are responsible for keeping your username and password written down because our card processor (clickbank) only allows us to search for completed orders for up to 6-9 months. If we cannot locate your prior order nor can you, then there is essentially no way to prove you joined after a year or so and you may need to join again. That is why we recommend that you hold onto your receipt after you have joined and write down your membership information in a safe place. We always try to honor all requests but if we are unable to locate an order, nor are you, you will have to pay again to gain access.

If I have questions about your service can I contact you (back to top)
Yes, we encourage you to ask questions when purchasing any credit related products from anyone. Feel free to fill out our contact form and we will reply as soon as possible. Always read your rights as a consumer before considering anyone to correct your credit for a fee. We offer an alternate method called DIY.

Other
Legal notice: This material is not intended to offer any legal advice. The tactics and tips in this material are legal methods to better your credit rating by removing inaccurate and or outdated items, validating debts with collection agencies and understanding how the credit system works and what laws protect you. We offer educational material only and do not offer any credit repair performed for you. If you seek a credit repair firm you can visit our partner page here. We are not responsible for actions you may take by reading the material. It is up to you to use good judgment when working on your credit. We are not lawyers. The Membership is for access to the ebooks, sample letters and credit repair tips. All other free bonus items can be altered, removed or improved at any time. Available in U.S.

Your purchase is for one individual. You may not redistribute our material anywhere else or reproduce the material for monetary gain. Our service is offered to you, the consumer. Since we have no way of knowing if a consumer or business is purchasing our educational material, you agree to these terms by entering the member area after purchase. You may not share your membership with others. Anyone who is thought to be sharing their password and username with others will be subject to being banned from the member area.

Businesses Please Read: Protected content
Since we offer our product via the Internet, we have no way of knowing who is downloading our material. Because of that, we reserve the right to block, remove or deny access to our content to individuals who may also work in the credit repair and debt collection field. Because many websites attempt to take material for reproduction purposes, we reserve the right to protect our information if we discover this to be the case. We will not honor any refund requests from individuals who we feel work in the credit repair and credit education field. By using our site, you agree to these terms. We do not authorize any reproduction of our material whatsoever as it has been created by us, for consumers only. If we discover our material reproduced elsewhere, we will take all actions available to us to stop it. If you are a credit repair company or individual we recommend that you do not order because 1) we do not permit you to redistribute the material and 2) if we discover you are in the credit repair and credit education field, we will remove your access immediately.